FAQs

How do I tell if this email is legit?

Frequently Asked Questions

How do I tell if this email is legit?

Firstly, unless you yourself are royalty, if the email appears to be from a long lost prince or princess, the needle sways pretty strongly towards “scam”.

Is it Legit? A Free ‘scam check’ by theProduct

Before we get into things… If you’re unsure about an email, you can forward a copy to [email protected] with the subject “Is it legit?” and we’ll check it out.

This is a free service offered by theProduct – but you MUST change the subject to “Is it legit?” so that our spam filters are less likely to squash it. If you don’t hear back from us in 48 hours, call or send a text to check if we received it – although if we didn’t… that’s probably because it was spam 😉

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Big business in bad emails

It can be convincing!

It would surprise you the number of people who are still unaware of these types of scams and fall victim to them – even though its variants have been floating around since the late 18th Century (granted, the shift to email happened a little later).

Cyber criminals have gotten a lot smarter when it comes to sending malicious emails, and they’re no longer just from falsely imprisoned members of mythical royal families. Now the scams look like they’re coming from Netflix, PayPal, Westpac, Australia Post, or even your family and friends.

More often than not, government entities will contact you via ‘regular’ mail, or through the MyGov app… and when they do email you, they’re less likely to include a “Click on this link” or a “Click on this button” addition.

A “Click this link” / “Click this button” section of a suspicious email is a good sign that it’s a fake. Likewise, attachments to suspicious emails can be filled with viruses and other nasties that can infect your system.

For example, opening an attachment to a suspicious email can install a virus on your computer that can hack into your webcam and give the cyber criminals access to your webcam whenever they like. Creepy thought. These cyber criminals can get access to your bank details, personal information, files, and documents stored on your computer and more. A good rule of thumb is to delete any suspicious email, and, if it’s from a government entity, friend, or other contactable source, call them and follow up on the email before you open it, click on any links – and especially before you open any attachments.

How we can help

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How can Supporting theProduct change the way you deal with technology?

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